What Information We Hold and Why
When you open an account with us, we collect the information you provide directly: your name, contact details, date of birth, and the payment method you choose — whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw
-
1
through those local wallets, including the transaction reference your mobile money provider generates. This lets us verify your account activity and resolve any payment queries quickly. We collect device and session data automatically — your IP address, browser type, and how you navigate through the lobby.
-
2
This helps us keep your account secure and improve how the platform works on mobile. We do not sell your personal information to third parties. Any data shared with payment processors like bKash or Nagad is limited to what those services need to complete your transaction.
-
3
You can request a copy of the data we hold on you, ask us to correct it, or ask for deletion by contacting our support team. How we store and process your data is subject to applicable law in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.